Privacy Policy

Information We Collect

When you create an account or make a booking at The Birdie Box, we collect the following information:

• Full name and email address
• Phone number
• Payment information (processed securely through Stripe — we do not store card details)
• Booking history and session details

How We Use Your Information

We use the information we collect solely to operate our booking service:

• To confirm and manage your bookings
• To send booking confirmation emails and SMS text messages
• To process payments
• To manage your membership or hour pack balance
• To contact you regarding your reservations if needed

SMS Notifications

By providing your phone number at registration, you consent to receive booking confirmation text messages from The Birdie Box. Message and data rates may apply. You may contact us at any time to opt out of SMS notifications.

We Do Not Share Your Information

We do not sell, rent, trade, or share your personal information with any third parties for marketing or advertising purposes. Your information is used exclusively to provide the booking services described above.

We use the following trusted services to operate our platform, each with their own privacy protections:

• Stripe — payment processing
• Supabase — secure data storage
• Twilio — SMS delivery
• Resend — email delivery

Data Security

We take reasonable measures to protect your personal information. Payment data is handled entirely by Stripe and is never stored on our servers. Account data is stored securely through Supabase.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us: